Project Manager
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I am Hoang Ngoc Chau Giang (Giang Esley), a Project Manager with 3+ years of experience leading cross-functional Agile teams across ERP, Fintech, EdTech, and AI domains.
Hoang Ngoc Chau Giang (Giang Esley)
About Me
Results-driven Project Manager with 3+ years leading Agile and cross-functional teams through full-cycle digital transformation projects across ERP, Fintech, EdTech, and AI domains.
I specialise in turning ambiguous business goals into structured delivery plans — managing scope, risk, and stakeholder expectations to ship high-impact products on time and on budget.
Core Competencies
- Agile Scrum & Waterfall Project Delivery
- Scope, Risk, Cost & Schedule Management
- Cross-functional Team Leadership (25+ members)
- Stakeholder Management & Executive Reporting
- Product Roadmap & Backlog Ownership
- Jira, Confluence, Notion & PMI Practices
Technical Toolbox
Work Experience
Project Manager / Business Analyst
DataX Power · Feb 2025 – 2026
- Strategic Product Delivery: Orchestrated the end-to-end lifecycle for complex AI-driven SaaS products, translating high-level client business objectives into actionable product roadmaps and comprehensive functional specifications.
- Cross-Functional Alignment: Architected robust system flows and interactive UI/UX prototypes, acting as a critical bridge to align engineering teams, design stakeholders, and business leadership on technical execution.
- Commercial & Scope Management: Spearheaded critical requirements gathering and structured effort estimations; successfully authored high-impact project proposals that mitigated risks, controlled scope creep, and secured client buy-in.
Agile Project Manager
Mynavi Techtus Vietnam · Apr 2023 – 2025
- Outcome-Oriented Leadership: Led Scrum teams of up to 25 cross-functional members with a "Solution-First" mindset through full-cycle software delivery across multiple concurrent projects, actively negotiating and resolving priority conflicts between Technical and Business domains.
- Data-Driven Agile Tooling: Designed and customized proprietary project management dashboards (via AppSheet, Jira, Backlog) to track vital quantitative metrics, driving measurable, data-backed improvements to sprint velocity and product release quality.
- Process Optimization & Scale: Served as Delivery Framework Specialist; implemented robust PMI-standard Agile practices to proactively diagnose and resolve systemic delivery bottlenecks, ensuring highly scalable and predictable product releases.
RPA Developer / Business Analyst
FPT Software Da Nang · Aug 2021 – Dec 2022
- Coordinated project delivery within Agile workflows, preparing PRDs and managing stakeholder feedback loops to keep delivery on track.
- Built automation components using UiPath, C#, and .NET including security hashing and REFramework, bridging dev and business requirements.
- Managed data tracking and product testing cycles within Scrum ceremonies.
Head of Sales & Business Development
XBStation · Jul 2022 – Apr 2023
- Commercial Leadership: Established the Sales & BD operational framework for a drone/UAV startup; directly led a team of 5-7 members and managed the customer funnel from solution consulting to order closing.
- Strategic Product Roadmapping: Analyzed customer segments (including the Government sector) to identify bottlenecks in Hardware/Software integration; thereby building product lines that help customers easily make "just enough" investment decisions for their practical problems.
- High-Impact Results: Successfully connected with over 50 companies; achieved sales of 50 units in 6 peak months and successfully closed 2 large-scale custom software projects (including government partners).
- Scalable Customization: Applied Micro-services Architecture thinking in packaging solutions, allowing flexible customization according to the specific requirements of each project without affecting the core system architecture.
Operations Manager
DLG Transportation Company LLC · Feb 2020 – Jan 2022
- Legacy-to-Digital Migration: Transitioned from 100% manual management to 60% automation by applying RPA (UiPath) and third-party platforms (Sapo, Misa) for cross-border logistics across 4 SEA countries.
- Efficiency-Driven Growth: Optimized operations and financial planning, substantially reducing human errors; grew route coverage by 181% and total revenue by 43% in 2 years.
- Led a cross-border operations team of 5 trucks, 8 drivers, and warehouse staff, delivering on time via structured Waterfall planning and B2B strategies.
- Owned budget planning, technical support coordination, and cross-border logistics documentation for all routes.
Past Products
Products I led from concept to launch
PiXity.AI
Web / Mini App
PiXity is a smart, AI-powered local companion that helps foreigners navigate life in Vietnam — from late-night eats to visas, housing, and healthcare. It also plans itineraries and records requirements with AI.
- Defined product vision, roadmap, and sprint backlog end-to-end
- Managed cross-functional delivery team and stakeholder alignment
- Established a process to assess data sensitivity; directly negotiated SLAs on security and proposed AI Data Privacy architecture plans suitable for customer privacy requirements.
CRAFTERSE
Game App
A 2D Action-RPG Roguelite that redefines player agency by merging high-octane combat with AI technology. The core innovation is an AI Prompt-to-Generate Artifact system — players type a prompt to forge their dream weapon.
- Owned the product roadmap, release plan, and feature prioritisation
- Facilitated sprint ceremonies and tracked team delivery metrics
- Customized game algorithms to integrate AI for generating multi-component weapons; created a breakthrough user experience that increases conversion rates and user retention.
TREER – Forest Management System
Platform
An AI-driven forest intelligence platform that uses autonomous drones to digitise woodland management — automating tree counting, health monitoring, aerial mapping, and carbon credit calculation.
- Managed delivery scope and team coordination across drone-to-dashboard pipeline
- Maintained product backlog and led sprint planning with technical stakeholders
- Optimized AI models to achieve the highest accuracy with the lowest operating costs; proactively updated the latest technologies/models to adjust the Technical Approach continuously.
Unnamed – Night Patrol System
Platform
An all-in-one city patrol platform integrating static CCTV (detection), autonomous drones (tracking), and Unified Multi-Domain Detection (security, traffic, fire) with real-time ground police interception.
- Led project planning and feature prioritisation across multi-domain AI modules
- Coordinated cross-functional delivery and tracked milestone progress
- Optimized AI models to achieve the highest accuracy with the lowest operating costs; proactively updated the latest technologies to maintain competitive advantage.
- Established a process to assess data sensitivity; directly negotiated SLAs on security and proposed AI Data Privacy architecture plans.
PiX UP – Desktop Game
Game
A high-stakes 3D platformer built for the streaming era. Players climb a 2,000-metre vertical course where a single misstep resets them to zero — designed to maximise streamer engagement and viewer tension.
- Managed a team of 5 members through full build cycle
- Owned backlog, roadmap, release milestones, and GTM strategy
Past Projects
Client-delivery projects I managed end-to-end
FLINDERS – ERP System
SaaS Franchise Management
A specialised SaaS franchise management platform for service-based businesses — from education to home services — ensuring consistency and scalability across every franchise location.
- Led project scope definition, client alignment, and UAT execution planning
- Managed delivery timeline and coordinated BA outputs including BRD, SRS, and flowcharts
- Oversaw wireframe / mockup production for the Flinders dashboard
- Successfully negotiated with customers to finalize the End-to-End business flow; prevented "system dilution" by analyzing the risks of overly complex requirements, ensuring scalability for the multi-industry SaaS model.
LOCUS – locus.mynavi.jp
Inquiry-based Learning Platform
An inquiry-based learning platform (探究学習) for Japanese high school students that connects schools with regional businesses and government entities to close the education-economy gap.
- Managed an Agile Scrum team of up to 14 members from planning to release
- Owned project planning, sprint scheduling, and business matrix tracing
- Facilitated client UAT sessions and managed go-live sign-off
Mynavi Wedding Jewelry
wedding.mynavi.jp
A one-stop digital concierge helping couples navigate bridal jewelry purchasing with price transparency, style inspiration, and monetary incentives.
- Managed an Agile Scrum team of up to 19 members across full delivery cycle
- Led QA process improvements that elevated delivery quality and reduced defect escape rate
Education & Certificates
FPT University
Bachelor of Business Administration – BBA, International Business
- Top 10 projects of Startup Runway 2021
- Top 5 FShark Startup 2021
- Entrepreneur Prize of ResConnect 2022
- 1st Prize of ResConnect 2023
Phan Chau Trinh High School
High School Diploma
- 2nd Prize – Science and Technology Competition, Da Nang 2019
- Top 15 Robodnic of Da Nang 2018
Certifications
Agile Project Management
2022
Foundations of Project Management
2022
Information Systems Specialization
University of Minnesota
2023
Project Management Principles and Practices Specialization
University of California, Irvine
2022
Let's Work Together
I am open to Business Analyst and Project Management opportunities where I can align stakeholder vision, product strategy, and engineering delivery.